We're Jamming: Service Design Edition
About a month ago I attended the Global Service Design Jam, a worldwide event where designers meet to tackled wicked problems. Now, you might be wondering, what exactly is Service Design and more importantly what is a Service Design Jam. So let's start with the first one. #ServiceDesign is all about designing the components of a service in order to improve its quality and the interaction between the service provider and its users. Service design helps create the stage or sce